6 of 50 cases regressed.
model: claude-sonnet-4-6 → claude-haiku-4-5$0.000332 → $0.000089 per run (-73%){"category": "billing", "urgency": "medium", "summary": "i was charged twice for my invoice this month, please refund the"}```json
{"category": "billing", "urgency": "low", "summary": "i was charged twice for my invoice this month, please refund the"}
```{"category": "billing", "urgency": "low", "summary": "my card was declined but the subscription still shows active. what happened?"}{"category": "billing", "urgency": "low", "summary": "my card was declined but the subscription still shows active. what happened?"}{"category": "billing", "urgency": "low", "summary": "can you explain the price increase on my last invoice?"}```json
{"category": "billing", "urgency": "low", "summary": "can you explain the price increase on my last invoice?"}
```{"category": "billing", "urgency": "low", "summary": "i need a refund for the annual payment, i cancelled two days"}{"category": "billing", "urgency": "low", "summary": "i need a refund for the annual payment, i cancelled two days"}{"category": "billing", "urgency": "low", "summary": "the invoice pdf shows the wrong billing address."}{"category": "billing", "urgency": "low", "summary": "the invoice pdf shows the wrong billing address."}{"category": "billing", "urgency": "low", "summary": "why was i billed in usd when my account currency is eur?"}{"category": "billing", "urgency": "low", "summary": "why was i billed in usd when my account currency is eur?"}{"category": "billing", "urgency": "low", "summary": "please send me all invoices for the last financial year."}{"category": "billing", "urgency": "low", "summary": "please send me all invoices for the last financial year."}{"category": "billing", "urgency": "low", "summary": "i upgraded mid-cycle and the charge looks wrong."}{"category": "billing", "urgency": "medium", "summary": "i upgraded mid-cycle and the charge looks wrong."}{"category": "billing", "urgency": "high", "summary": "subscription renewed even though i cancelled. need this refunded asap."}{"category": "billing", "urgency": "high", "summary": "subscription renewed even though i cancelled. need this refunded asap."}{"category": "billing", "urgency": "low", "summary": "do you support payment by bank transfer instead of card?"}{"category": "billing", "urgency": "low", "summary": "do you support payment by bank transfer instead of card?"}{"category": "bug", "urgency": "medium", "summary": "the export button crashes the whole page with a 500 error every"}{"category": "bug", "urgency": "low", "summary": "the export button crashes the whole page with a 500 error every"}{"category": "bug", "urgency": "medium", "summary": "uploading a csv over 10mb fails silently, nothing happens."}{"category": "bug", "urgency": "low", "summary": "uploading a csv over 10mb fails silently, nothing happens."}{"category": "bug", "urgency": "low", "summary": "dark mode is broken on safari, the text is invisible."}{"category": "bug", "urgency": "medium", "summary": "dark mode is broken on safari, the text is invisible."}{"category": "bug", "urgency": "low", "summary": "app freezes when i open the settings panel on mobile."}{"category": "bug", "urgency": "low", "summary": "app freezes when i open the settings panel on mobile."}{"category": "bug", "urgency": "low", "summary": "i get an exception trace whenever i try to share a report."}{"category": "bug", "urgency": "low", "summary": "i get an exception trace whenever i try to share a report."}{"category": "other", "urgency": "low", "summary": "search returns no results even for documents i can see in the"}```json
{"category": "bug", "urgency": "low", "summary": "search returns no results even for documents i can see in the"}
```{"category": "other", "urgency": "low", "summary": "the webhook fires twice for every event, causing duplicate records."}{"category": "bug", "urgency": "low", "summary": "the webhook fires twice for every event, causing duplicate records."}{"category": "other", "urgency": "low", "summary": "timestamps display in the wrong timezone after the last update."}```json
{"category": "feature_request", "urgency": "low", "summary": "timestamps display in the wrong timezone after the last update."}
```{"category": "other", "urgency": "high", "summary": "everything is down, the dashboard will not load at all. urgent."}{"category": "billing", "urgency": "high", "summary": "everything is down, the dashboard will not load at all. urgent."}{"category": "other", "urgency": "low", "summary": "pagination skips the last row on every page."}{"category": "bug", "urgency": "low", "summary": "pagination skips the last row on every page."}{"category": "feature_request", "urgency": "low", "summary": "would be nice if you could add bulk delete for archived items."}{"category": "feature_request", "urgency": "low", "summary": "would be nice if you could add bulk delete for archived items."}{"category": "feature_request", "urgency": "low", "summary": "please add support for sso with okta."}{"category": "feature_request", "urgency": "medium", "summary": "please add support for sso with okta."}{"category": "other", "urgency": "low", "summary": "any chance of a dark mode for the mobile app?"}```json
{"category": "bug", "urgency": "low", "summary": "any chance of a dark mode for the mobile app?"}
```{"category": "feature_request", "urgency": "low", "summary": "i wish there was a way to schedule reports weekly."}```json
{"category": "feature_request", "urgency": "low", "summary": "i wish there was a way to schedule reports weekly."}
```{"category": "feature_request", "urgency": "low", "summary": "suggestion: let us tag teammates in comments."}{"category": "feature_request", "urgency": "medium", "summary": "suggestion: let us tag teammates in comments."}{"category": "feature_request", "urgency": "low", "summary": "can you add a slack integration for notifications?"}{"category": "feature_request", "urgency": "low", "summary": "can you add a slack integration for notifications?"}{"category": "other", "urgency": "low", "summary": "it would help a lot to have keyboard shortcuts for navigation."}{"category": "billing", "urgency": "low", "summary": "it would help a lot to have keyboard shortcuts for navigation."}{"category": "feature_request", "urgency": "low", "summary": "please add an api endpoint for listing workspaces."}{"category": "feature_request", "urgency": "low", "summary": "please add an api endpoint for listing workspaces."}{"category": "account", "urgency": "low", "summary": "i am locked out after too many login attempts, please reset."}{"category": "account", "urgency": "low", "summary": "i am locked out after too many login attempts, please reset."}{"category": "account", "urgency": "low", "summary": "how do i change the email address on my account?"}{"category": "account", "urgency": "medium", "summary": "how do i change the email address on my account?"}{"category": "account", "urgency": "high", "summary": "i lost my 2fa device and cannot sign in."}```json
{"category": "account", "urgency": "high", "summary": "i lost my 2fa device and cannot sign in."}
```{"category": "account", "urgency": "low", "summary": "please delete my account and all associated data."}```json
{"category": "account", "urgency": "medium", "summary": "please delete my account and all associated data."}
```{"category": "account", "urgency": "low", "summary": "my password reset email never arrives."}{"category": "account", "urgency": "low", "summary": "my password reset email never arrives."}{"category": "other", "urgency": "medium", "summary": "i need to transfer ownership of the workspace to a colleague."}{"category": "billing", "urgency": "low", "summary": "i need to transfer ownership of the workspace to a colleague."}{"category": "other", "urgency": "low", "summary": "can i merge two accounts that use different emails?"}{"category": "billing", "urgency": "low", "summary": "can i merge two accounts that use different emails?"}{"category": "account", "urgency": "low", "summary": "login redirects me in a loop and never completes."}{"category": "account", "urgency": "low", "summary": "login redirects me in a loop and never completes."}{"category": "other", "urgency": "low", "summary": "just wanted to say the new release is great, thanks team."}{"category": "account", "urgency": "low", "summary": "just wanted to say the new release is great, thanks team."}{"category": "other", "urgency": "low", "summary": "do you have a status page i can subscribe to?"}{"category": "billing", "urgency": "low", "summary": "do you have a status page i can subscribe to?"}{"category": "other", "urgency": "low", "summary": "where can i find your data processing agreement?"}{"category": "feature_request", "urgency": "low", "summary": "where can i find your data processing agreement?"}{"category": "other", "urgency": "low", "summary": "are you hiring for backend roles right now?"}```json
{"category": "billing", "urgency": "low", "summary": "are you hiring for backend roles right now?"}
```{"category": "other", "urgency": "medium", "summary": "what is your uptime guarantee on the business plan?"}{"category": "billing", "urgency": "low", "summary": "what is your uptime guarantee on the business plan?"}{"category": "other", "urgency": "low", "summary": "is there a student discount available?"}{"category": "account", "urgency": "low", "summary": "is there a student discount available?"}{"category": "billing", "urgency": "low", "summary": "the payment page throws an error when i try to update my"}{"category": "billing", "urgency": "low", "summary": "the payment page throws an error when i try to update my"}{"category": "billing", "urgency": "low", "summary": "i was charged but the app crashed before confirming, did it go"}```json
{"category": "billing", "urgency": "low", "summary": "i was charged but the app crashed before confirming, did it go"}
```{"category": "account", "urgency": "low", "summary": "login is broken after i changed my email address."}{"category": "account", "urgency": "low", "summary": "login is broken after i changed my email address."}{"category": "other", "urgency": "low", "summary": "the export is so slow it is basically unusable, can you make"}{"category": "billing", "urgency": "low", "summary": "the export is so slow it is basically unusable, can you make"}{"category": "billing", "urgency": "high", "summary": "my invoice download link returns a 500."}{"category": "bug", "urgency": "high", "summary": "my invoice download link returns a 500."}{"category": "billing", "urgency": "high", "summary": "cannot sign in and i am being billed for a seat i"}{"category": "billing", "urgency": "high", "summary": "cannot sign in and i am being billed for a seat i"}{"category": "billing", "urgency": "low", "summary": "there is no way to cancel a subscription in the ui, please"}{"category": "billing", "urgency": "low", "summary": "there is no way to cancel a subscription in the ui, please"}{"category": "other", "urgency": "low", "summary": "following up on my previous ticket, any update?"}{"category": "bug", "urgency": "low", "summary": "following up on my previous ticket, any update?"}